Social media platforms fail to keep LGBTQ users safe, report says

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As the incidence of anti-LGBTQ legislation continues to climb in the states of the United States, a new report found that five of the most popular social media platforms fail to prioritize the safety of queer, transgender, non-binary and gender non-conforming users. The study, conducted by LGBTQ advocacy organization GLAAD, suggests that major social networks are not just passive spectators to the spread of hate online, but have actually helped fuel rising anti- Nationwide LGBTQ.

GLAAD’s report, called the Social Media Safety Index, is the second of its kind. He assessed the policies of Facebook, Instagram, TikTok, Twitter and YouTube to facilitate expression, ensure privacy and protect LGBTQ people hate, harassment and bias when using their platforms.

Each company received a failing grade, scoring between 43 and 48% out of 100. The scoring was based on a set of metrics designed to measure both the policies these companies technically have in place to protect the LGBTQ community, and whether they work or not. .

Although the report showed that the platforms failed in slightly different areas, all five failed when evaluating their policies for protecting transgender, non-binary, and gender-nonconforming users. GLAAD recommends that Facebook, Instagram, and YouTube adopt more comprehensive policies to ensure these users are protected from “targeted dead names and gender errors” as well as other hateful or discriminatory behavior. Twitter and TikTok previously updated their community guidelines to include bans on dead names and gender errors.

The organization has called on major social media platforms to make changes in a number of key areas. He urged them to improve algorithms that amplify harmful content, bolster company resources and training so moderators “understand the needs of LGBTQ users”, increase transparency in data collection and correct AI biases that disproportionately affect marginalized groups, including people from the LGBTQ community.

“At GLAAD, we know that the media – including social media – is an empathy machine with the power to change hearts and minds,” said GLAAD President and CEO Sarah Kate Ellis. in a statement released alongside the Social Media Dashboard. “From an LGBTQ perspective, it’s not enough for companies to post a rainbow in a Pride Month marketing campaign or use LGBTQ creators to make their brands appear diverse and inclusive, while failing to defend and protect ourselves in concrete ways.”

“LGBTQ people are under attack right now, all over the world,” Ellis continued. “At this point, after their years of empty excuses and empty promises, we also have to face the fact that social media platforms and corporations are prioritizing profit over safety and LGBTQ lives. This is unacceptable.”

Cyberbullying and harassment often target LGBTQ people. The results of recent investigation from the Anti-Defamation League showed that LGBTQ respondents were more likely than any other group of participants to experience hate online, with 66% saying they had experienced it, compared to 38% of other respondents saying the same thing. More than half of LGBTQ people surveyed said they had been harassed because of their identity.

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