PSA: Google Cloud service disruption affecting major social and media platforms [u]


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Google Cloud, one of the main pillars of the internet, is currently experiencing problems and is affecting global services such as Spotify, Snapchat, and Discord.

Some users have reported problems using the services or connecting to several popular platforms. Downdetector lists a spike in crash reports occurring around 1:00 p.m. EST with a slow decline in reports since. Google acknowledged the problem in a statement on its status dashboard.

The Google Cloud dashboard says the outage began around 12:53 p.m. EST due to an unknown issue. At 1:17 p.m. the dashboard was updated with a statement that the issue had been partially resolved, which was indicated by the Downdetector dashboard.

Update 2:20 PM EST: Downdetector shows that the services affected by the outage have recovered. Some users may still be affected, but reports have declined for now.

Update at 2:26 p.m. EST: Google Cloud dashboard says the issue continues to be partially resolved without an ETA for a full fix. Google will provide a new update at approximately 3:28 PM EST.

The Google Cloud platform provides critical infrastructure for many services, including Snapchat, Discord, Spotify, and Pokemon Go. Some customers may continue to experience issues with these services after the outage is resolved.

Update, 5 p.m. EST: Most of the major services affected by the outage, including Snapchat and Spotify, are back online.


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