GLAAD: Social Media Platforms Are Not Doing Enough to Protect LGBTQ Users


Social media still does little to protect LGBTQ people from abuse, according to GLAAD. Bloomberg Remarks the media watchdog has published its second Social Media Safety Index, and gave failure scores on Facebook, Instagram, TikTok, Twitter, and YouTube after reviewing their LGBTQ-oriented features and policies. Although GLAAD found that all platforms had strong policy commitments and prohibited hateful ads, their actions generally fell short of these goals.

None of the five platforms have done enough to restrict anti-LGBTQ content, the watchdog said. They also failed to provide gender pronoun options, provide adequate training for moderators, minimize takedowns of legitimate content, prohibit non-consensual ad targeting, and protect the privacy of gender identity and gender identity data. sexual orientation. Only TikTok and Twitter adequately banned dead names and targeted gender errors (maliciously using a trans or non-binary person’s name or gender before transitioning), while Facebook and Instagram were the only ones to do so. enough promises to protect LGBTQ users from harm.

GLAAD made recommendations as a result of the findings. He called for more policies against practices like dead names and unwanted ad targeting. The organization also wanted Facebook to explain how it enforces its LGBTQ policies and YouTube to disclose how it downplayed unwarranted demonetization and content bans. There has also been pressure on TikTok to publicly promise to diversify its workforce.

The five social networks defended their current approaches in statements to Bloomberg. Meta, the parent of Facebook and Instagram, said it bans dehumanizing and violent anti-LGBTQ content, and that it will pull misleading content upon request. Twitter said it was already working with GLAAD and discussing the new recommendations. YouTube’s parent company Google pointed out that it had made “significant progress” in pulling out harmful videos, while TikTok highlighted both its anti-hate policies and its recent tools to promote more comments. friendly.

As Bloomberg pointed out, however, there are still significant gaps in these protections. GLAAD hopes the Safety Index will spur companies to take action and that regulators will step in to demand greater accountability.

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