The number of social media users in the UK has increased by 2.3 million and the role of social platforms in our lives has fundamentally changed through the pandemic.
Social media has been an important communication channel for many years, but it is also starting to take center stage in fundraising and service delivery.
Trends to watch include the rise of live and on-demand content, social fundraising, social commerce, and larger roles for audio and messaging in the digital strategy.
What’s new on social platforms in 2022
Twitter is used by 25% of the UK’s population and continues to be a place where charities can connect with journalists hanging out there and can help cut the cycle of daily news.
Facebook is used daily by 44% of the UK population. During COVID-19, Facebook’s charitable giving tools and groups supported a significant digital shift for individual giving and virtual event activities.
Nick Burne, CEO of Give Panel – a tool that supports Facebook fundraising – recently posted an image of 13 organizations raising £ 500,000 or £ 1,000,000 in a single Facebook fundraising event.
Social fundraising began to emerge as part of the answer to the age-old question, “How do you attract young donors? 31% of adults aged 18 to 24 have participated in a social media fundraiser since the pandemic (compared to 18% of the general population).
2022 could be an explosive year for fundraising on Facebook.
Instagram also offers a number of ways for donors to give, including through increasingly popular live broadcasts. At the start of the pandemic, live Instagram usage jumped 70%. While this has slowed down as the blocks decrease, the way we consume social content has changed. Expect more live Instagram fundraisers in 2022.
The other huge opportunity on Instagram in 2022 is social commerce. Almost a quarter of UK buyers (23%) now use social media to discover new products. Recent updates to Instagram’s store have made it a forerunner in the race to dominate social commerce – up to 70% of consumers take to Instagram to discover a product
The other potential favorite for Social Commerce Platform of the Year in 2022 is Pinterest. The platform launched a number of new features, including an expanded partnership with the Shopify ecommerce tool, extended advertising options like retargeting, and detailed view vs click metrics reporting.
TikTok shouldn’t really be in the emerging section – it has arrived.
TikTok themselves say “everyone is here: Gen X, Gen Z, Millennials and Baby Boomers”. But when you break it down, 26% of TikTok users in the UK are between the ages of 18-24, making it the largest user demographic.
The three reasons to be on TikTok in 2022 are to target Gen Z audiences, to hone your content creators on the popular short video format that has taken over Instagram, and to be ready for the possible expansion of the. TikTok philanthropy program.
Being on TikTok is the sustainability of your work.
Despite being the second most popular social media network, YouTube is often a sideshow when it should be one of the classics.
On-demand websites are quickly replacing traditional streaming and with the ability to fundraise on the tested platform in some regions, 2022 could see YouTube become important to UK charities.